Privacy Policy
Last updated: 14.09.2025
At Nova Club, we take the protection of your personal data very seriously. This policy explains what information we collect, how we use it, and your rights.
1. Data collected
As part of managing the site and selling tickets online, we may collect the following information:
Identification data: surname, first name, date of birth (if requested for entry), contact details (email address, telephone number).
Payment details: bank or card details (securely managed by our payment provider).
Browsing data: IP address, device type, cookies (see section 6).
2. Purpose of collection
We use your data to:
Manage your ticket purchases and reservations.
Send you your order confirmations and e-tickets.
Communicate with you regarding events (practical information, changes, cancellations).
To inform you, if you have consented, of our upcoming evenings and special offers.
3. Sharing of data
Your data is never resold. It may only be transmitted to:
Our technical service providers (hosting, ticketing, payment service provider).
The competent authorities if required by law.
4. Data retention
Data relating to your purchases is kept for the legally required period (accounting, tax obligations).
Marketing data is retained until you unsubscribe (possible at any time via our emails).
5. Your rights
In accordance with Swiss data protection laws, you have the following rights:
Right of access and rectification.
Right to erasure (“right to be forgotten”).
Right to object to processing for prospecting purposes.
Right to the portability of your data.
To exercise your rights: contact us at contact@nova-club.ch
6. Cookies
Our site uses cookies to improve your experience (navigation, ticketing, statistics).
You can configure your browser to refuse cookies, but some functionality may be limited.
7. Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Online payments are secure and processed by certified service providers (e.g., Stripe, Wix Payments, Weezevent).
8. Contact
For any questions regarding this privacy policy:
Nova Club
Central Street 54
2502 Bienne
📩 contact@nova-club.ch