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Terms and Conditions

Last updated: 14.09.2025

Welcome to the website www.nova-club.ch

By using this site and/or purchasing tickets online for Nova Club events, you agree to these terms and conditions.

1. Purpose

These conditions govern:

  • Access and use of the website.

  • Ticket sales for events organized by Nova Club.

  • The rights and obligations of customers and the establishment.

2. Ticket sales

  • All tickets are nominative and non-refundable, unless the event is cancelled.

  • Online payment is made via secure providers (e.g. Wix Payments, Weezevent).

  • The purchase confirmation and e-ticket will be sent to you by email.

  • Each ticket must be presented at the entrance (smartphone or printed) with a valid QR code.

3. Entry conditions

  • The minimum age to enter the club is the legally permitted one (e.g. 18 years in Switzerland).

  • The Nova Club reserves the right to refuse access to any person:

    • In a state of excessive intoxication.

    • Not respecting the club's internal regulations.

    • Unable to present a valid ID or electronic ticket.

4. Cancellations and modifications

  • Nova Club may cancel or modify an event for reasons beyond its control (force majeure, security, health regulations).

  • In case of cancellation, ticket refunds will be made using the original payment method.

  • No refund or exchange is possible in the event of absence or delay of the customer.

  • For more details, refer to the refund policy.

5. Liability

  • Nova Club cannot be held responsible:

    • Damage, loss or accident occurring outside or inside the club.

    • Technical issues related to purchasing tickets online (internet connection, payment errors).

  • Customers are responsible for the accuracy of the information provided during purchase.

6. Intellectual Property

  • The contents of the site (texts, images, logos) are the property of Nova Club and protected by copyright.

  • Any reproduction or use without written permission is prohibited.

7. Personal data

  • Your data is collected in accordance with our Privacy Policy.

  • They are used to manage your purchases, communications and reservations.

8. Changes to the Conditions

  • Nova Club reserves the right to modify these conditions at any time.

  • Customers are encouraged to check this page regularly.

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